QuickBooks Desktop Keeps Crashing? Here’s How to Fix It
Facing the critical errors in QuickBooks is nothing new. One such error that interrupts the smooth working of the application...
Facing the critical errors in QuickBooks is nothing new. One such error that interrupts the smooth working of the application is the QuickBooks Desktop keeps crashing error. When this error occurs, it will result in the loss of data as the company file is damaged due to the sudden crash of the application.
In this guide, we’ll walk you through the most common causes and practical solutions to stop QuickBooks Desktop from crashing. Need immediate help? Call our QuickBooks experts anytime at +1(866)408-0544 for quick, professional support.
Reasons why QuickBooks Desktop Keeps Crashing Error Occurs
The QuickBooks application shuts down unexpectedly due to any of the reasons listed below. This error stops you from performing the daily tasks and reduces productivity. Pinpointing the exact cause of this error is not possible, as there are several reasons behind this error. A few common reasons are listed below:
1. An unstable internet connection will lead to this error.
2. You are still using the older version of Windows, which is not compatible with QuickBooks.
3. Certain critical unrecoverable errors occur that crash the software.
4. The company file is already corrupted, and the application has shut down.
5. Windows firewalls or third-party security services restrict QuickBooks access.
6. Additional applications are running in the background, which conflicts with QuickBooks.
7. Your system does not properly install the Quickbooks application, or someone has mistakenly deleted the essential QuickBooks program files.
Top Solutions to Resolve QuickBooks Desktop Crashing Error
After identifying and addressing the possible causes of the QuickBooks desktop crashes when opening company files, we will explore the various solutions to this error. You can implement any solution that best fits your requirements.
Solution 1: Rename the Qbuser.ini File
• Foremost, open the QuickBooks application directory folder in your system. It is generally located in the C: drive.
• In the directory folder, locate the .ini file and right-click on the file.
• Choose the Rename option from the list and add .old at the end of the file to rename it.
• Save the file and restart the system.
• Now, open QuickBooks to see whether the issue is resolved.
Solution 2: Run the Quick Fix My Program from Tool Hub
• Download and install the QuickBooks tool hub in your system.
• After installing the tool, double-click on it to open the tool.
• Once the tool is opened, move towards the Program Problem tab, where you need to click on the Quick Fix My program button.
• Let the tool run to automatically fix the issues coming within the application.
• Once the repairing process is complete, reopen the QuickBooks application to check whether the issue is resolved.
Solution 3: Disable the Firewall to Prevent The issue
• In the Windows search bar of your system, write Windows Firewall and press the Enter Key.
• Right-click on the Firewall option and choose the Settings option.
• Turn off the Windows Firewall for private and public networks in the opened window.
• To confirm the changes made, click on the Yes button, and lastly, restart the system.
• After restarting the system, reopen QuickBooks to check whether the issue is resolved or not.
Solution 4: Repair the Company File using the File Doctor
• If you already have one, open it as an admin. If not, download and install it on your system.
• After opening the tool, move to the company file tab, where you need to click on the Run QuickBooks File Doctor Tool.
• Select the company file having the issue and further choose the right repairing option that best suits your issue.
• Lastly, press the SCAN Now button to fix the issue.
• Once the repairing process is over, reopen QuickBooks to check whether the issue has been fixed.
Solution 5: Download the latest QuickBooks Updates
• Open the QuickBooks application and click on the Help Menu button.
• In the help menu drop-down, choose the Update QuickBooks Desktop option.
• Further, in the update window, select the updates that you wish to install.
• After selecting the updates, click on the GET UPDATES NOW option.
• Your selected updates will be installed in your system.
Conclusion
Experiencing the QuickBooks desktop crashing error is quite frustrating. Hopefully, the methods explained in this blog will help you in fixing the keep crashing error easily. However, you can reach out to the experts of the Qbookassist team at +1(866)408-0544, if you need the personalised assistance. They will resolve the issue and ensure you have a smooth experience using the application.
