How to Suspense Account List in QuickBooks: A Complete Guide
If you’re using QuickBooks for managing your accounting tasks, you’ve likely come across various features that simplify your bookkeeping. One...

If you’re using QuickBooks for managing your accounting tasks, you’ve likely come across various features that simplify your bookkeeping. One such feature is the Suspense Account, a useful tool when handling unclear transactions. This article provides a comprehensive look at the Suspense Account list in QuickBooks, its purpose, and how to manage it properly to maintain accurate financial records.
Learn how to manage the Suspense Account list in QuickBooks. Fix unclear transactions fast. Call QuickBooks experts at +1-866-500-0076 for help now!
What is a Suspense Account in QuickBooks?
A Suspense Account in QuickBooks is a temporary account used to record transactions that cannot be classified at the time of entry. It acts as a placeholder until the correct account is determined. This is especially helpful when you’re importing bank transactions, reconciling books, or when some information is missing from a transaction.
For example, if your bank feed imports a payment and you’re unsure which customer or expense category it belongs to, you can temporarily assign it to the Suspense Account until more information is available.
Why Use a Suspense Account?
Suspense Accounts serve several essential functions in QuickBooks:
- Maintain Balance Integrity: Avoids imbalance in books when transactions are uncertain.
- Data Accuracy: Prevents misclassification of entries while waiting for clarification.
- Audit Trail: Helps track errors and corrections during audits.
- Time-Saving: Allows bookkeepers to continue working without delays while still ensuring accuracy later.
How to View the Suspense Account List in QuickBooks
QuickBooks doesn’t always show the Suspense Account by default, so you may need to locate or enable it manually. Here’s how you can find or create the Suspense Account list in QuickBooks:
For QuickBooks Online:
- Go to the Accounting tab on the left menu.
- Select Chart of Accounts.
- In the search bar, type “Suspense”.
- If it exists, it will appear in the list. If not, create one:
- Click New.
- Choose Account Type: Other Current Liabilities (or as per your setup).
- Detail Type: Suspense Account.
- Name it: “Suspense” or “Suspense Account”.
- Click Save and Close.
For QuickBooks Desktop:
- Open the Lists menu.
- Select Chart of Accounts.
- Scroll to find “Suspense Account” or use the search bar.
- If not available:
- Right-click anywhere in the list.
- Select New.
- Choose Other Account Types > Other Current Liability or Other Income depending on your workflow.
- Name it Suspense and hit Save.
Common Scenarios Where You’ll Use a Suspense Account
The Suspense Account becomes useful in multiple real-world scenarios, such as:
- Unknown Deposits: Money shows up in your bank feed but you don’t know the source.
- Uncategorized Expenses: Payments are made but receipts or bills are missing.
- Initial Balancing Entries: When migrating data from another accounting system.
- Partial Information: You’ve received an invoice or bill but some line items are unclear.
In all these situations, you can temporarily assign transactions to the Suspense Account and later reclassify them once the correct details are available.
Read Also: QuickBooks Unrecoverable Error
How to Clear Suspense Account Entries
It’s essential to review and clear out your Suspense Account list in QuickBooks regularly to maintain clean books.
Steps to Clear Entries:
- Go to Reports > Transaction Detail by Account.
- Filter for the Suspense Account.
- Review each transaction and investigate missing details.
- Edit the transactions and assign them to the correct accounts.
- Once all are classified, the Suspense Account should have a $0 balance.
Tips for Managing the Suspense Account
- Review Weekly: Don’t let transactions linger in suspense. Review weekly or biweekly.
- Use Memos: Add notes or memos to transactions in the Suspense Account so you remember what to follow up on.
- Restrict Access: Limit who can post to the Suspense Account to reduce misuse.
- Audit Regularly: Include the Suspense Account in your internal audits to ensure it’s not hiding errors.
Final Thoughts
The Suspense Account list in QuickBooks is more than just a placeholder — it’s a vital part of keeping your books accurate when information is missing. Used properly, it ensures you don’t make incorrect classifications while maintaining your accounting workflow.
However, it’s important to review and clear this account regularly, ensure your staff understands its purpose, and seek help when needed.
Don’t let confusion over transactions pile up. Use the Suspense Account wisely, and if you need support, call our certified QuickBooks experts at +1-866-500-0076 for step-by-step assistance.
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